Refund Policy

Last updated: May 19, 2025

At Predict My Step Score, we want you to be completely satisfied with our services. This refund policy outlines our guidelines for refunds and returns.

1. Satisfaction Guarantee

We stand behind our service and want you to be fully satisfied with your experience. If you are not satisfied with our service, you may be eligible for a refund under the following conditions:

- Requests must be made within 7 days of purchase
- Your account must not have violated our Terms of Service
- The service has not been extensively used (defined as generating more than 10 predictions)

2. Refund Process

To request a refund:

1. Email us at admin@predictmystepscore.com
2. Include your account email and order information
3. Briefly explain the reason for your refund request

We will process your refund request within 5 business days.

3. Non-Refundable Items

Certain purchases are non-refundable:

- Services that have been extensively used (more than 10 predictions)
- Accounts that have violated our Terms of Service
- Special promotional offers marked as non-refundable

4. Processing Time

- Refund requests are typically processed within 5 business days
- After approval, funds may take 5-10 business days to appear in your account, depending on your payment provider

5. Cancellation Policy

For subscription services:

- You may cancel your subscription at any time
- Cancellations will take effect at the end of the current billing period
- No partial refunds are provided for unused portions of the current billing period unless otherwise specified

6. Exceptions

We reserve the right to make exceptions to this policy at our discretion. We may also:

- Require additional information before processing a refund
- Deny refunds that do not meet our criteria
- Modify this policy at any time

7. Contact Us

If you have any questions about our refund policy or would like to request a refund, please contact us at:

Email: admin@predictmystepscore.com

We aim to respond to all inquiries within 1-2 business days.

This refund policy is part of our Terms of Service. By using our service, you agree to this policy.